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What happens when Credits run out

What happens if my Credit balance runs out?

Your strategies do not stop immediately. They enter a reduced mode.

Balance reaches zero

  • ·Strategies stop opening new positions
  • ·Strategies continue to manage and close existing positions
  • ·You will be notified to purchase Credits

Balance goes negative

  • ·Strategies remain in reduced mode
  • ·Service fees from closing transactions continue to accrue as an outstanding balance
  • ·Outstanding fees are automatically deducted from your next Credit purchase

Why we do not stop strategies completely

Stopping a strategy entirely would leave your open positions unmanaged. In reduced mode your strategy can still take profit and exit positions, so you are never locked into a position because of an unpaid balance.

To restore full operation, purchase Credits from Assets → Credits.